Skyline garage doors

Frequently asked questions

Skyline flush

• What makes skyline garage doors different from other garage door styles?

  Skyline flush doors have long, smooth panels with crisp architectural lines that are ideal for contemporary and modern homes.

• Are skyline flush doors durable enough for high-traffic households?

  Yes, and we offer different steel options for extra durability if you need it. Just talk to one of our dealers to find out more about your options.

• Do skyline garage doors provide good insulation for attached garages?

  Yes. We have insulation options with R-values of R-7.94, R-10.29, and R-17.54 for different climates and uses. And, if you don’t want or need insulation at all, there’s a model without insulation, too.

• Will the smooth flush panels show dirt or fingerprints easily?

  Despite their sleek appearance, the finish resists smudges and cleans easily.

• Is installation different for skyline flush doors because of the flush design?

  Installation is similar to other premium steel doors, but proper alignment is key for maintaining the door’s crisp, seamless look. Our doors are always installed by professionals, so you don’t have to worry about it.

Purchasing

• Can I buy products directly from you?

  All C.H.I. doors, replacement parts, and accessories are sold through our network of C.H.I. dealers. They’re dedicated professionals who install and service our doors with the same quality and workmanship we use to manufacture them. Find a local dealer.

Paint

• How should I paint my door?

  Most of our doors come painted, but if you’d like to paint an unfinished door or give a pre-painted door another coat, please read our guide for detailed instructions. The painting method varies significantly depending on the material your garage door is made from, so choose the method that matches the material.

• Where can I find touch-up paint for my door?

  Your local C.H.I. dealer can provide you with touch-up paint for every standard door color.

• Where can I find paint formulas for my C.H.I. door?

  We work with Sherwin-Williams Paints to determine our color formulas and recommend paint for each standard door color. Download the color formulas worksheet for more information.

• Can I order my C.H.I. door in a custom color?

  Yes! We offer in-house powder coating in 188 colors. We can also color match and create custom colors – this may increase lead times and cost, but your local dealer will be able to confirm. Availability varies by model. Get in touch with your local dealer to find out more.

Warranty

• What’s the warranty for my C.H.I. door?

  We provide a limited lifetime warranty on our doors. This varies by model. You can find more information on our warranty page.

• Do I need to register my door for the warranty?

  No, you don’t need to register your door. All the information necessary for a successful warranty claim can be found on your original purchase receipt. Claims are processed using the door code assigned to your door when it is ordered.

• How do I submit a warranty claim?

  To submit a warranty claim, please contact your local dealer.

Energy

• Does my door qualify for a tax credit?

  No – the tax credit for purchasing insulated garage doors expired on December 31, 2010.

• How do I obtain LEED documentation for my door?

  If you require LEED documentation, your local dealer will help you.

Installation/operating

• My door is not functioning properly. Who do I contact?

  We’re sorry to hear you’re having problems with your door. Please contact your local dealer who’ll be happy to arrange a service to assess the problem.

Financing options

• Can I buy a door on finance?

  Yes. We offer simple, convenient financing for homeowners. Your local dealer can talk you through financing options.

Openers

• What brand of residential openers do you offer?

  We’re proud to offer residential openers from LiftMaster and Linear.

• How do I get my opener serviced?

  Please contact your local dealer for service on openers purchased from C.H.I. Overhead Doors.

Wind load

• Do you offer wind load products that meet Miami-Dade certification requirements?

  We offer a variety of wind load products and continue to expand our offerings in this area, but we don’t currently hold Miami-Dade certifications.